Terms & Conditions

Welcome to Arab General Maintenance. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By booking our services, contacting us, or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Services Offered

Arab General Maintenance provides home and commercial maintenance services including but not limited to:

• Plumbing

• Electrical work

• AC servicing & repair

• Carpentry

• Cleaning services

• Handyman & general maintenance

All services are subject to availability and confirmation.

3. Booking & Service Confirmation

• Service bookings can be made via phone, email, WhatsApp, or through our website.

• All bookings are subject to confirmation based on availability.

• We reserve the right to reschedule or cancel services due to unforeseen circumstances.

4. Pricing & Payments

• All prices are transparent and shared before starting the work.

• Prices may vary based on job complexity, materials required, or emergency services.

• Payments must be made upon service completion unless otherwise agreed.

• Any additional work requested during service may incur extra charges.

5. Cancellation & Rescheduling

• Customers are requested to inform us at least 24 hours in advance for cancellations or rescheduling.

• Late cancellations or no-shows may be subject to a service fee.

6. Warranty & Quality Assurance

• We use quality materials and skilled technicians to ensure high standards.

• Any service-related issues must be reported within a reasonable timeframe.

• Warranty (if applicable) varies depending on the service and materials used.

7. Customer Responsibilities

• Ensure clear access to the work area.

• Provide accurate information related to the service requirement.

• Secure valuables and personal belongings during service visits.

8. Liability Limitation

Arab General Maintenance shall not be held liable for:

• Pre-existing damages

• Indirect or incidental damages

• Delays caused by factors beyond our control

Our liability, if any, shall be limited to the value of the service provided.

9. Emergency Services

While we offer 24/7 emergency services, response times may vary depending on location, traffic, and service demand.

10. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of Arab General Maintenance and may not be copied or used without written permission.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not share customer data with third parties without consent unless required by law.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be subject to the jurisdiction of Dubai courts.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📞 +971 56 651 2565
📧 info@arabgeneralmaintenance.com

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